To make sure you can connect to Akin Citrix Cloud, please install the following on your device before your first login. If any of these are missing, you may not be able to sign in or open your apps and desktops.
This app opens your published apps and desktops. Download and install the latest version for your operating system (macOS or Windows).
This client checks that your device meets Akin's security requirements before you can connect. Download and install the latest version for your operating system.
Install it in the browser you use to reach Citrix Cloud.
Once both are installed, restart your browser and choose your region above.